Senior IT Technician
Bellevue
Senior IT Technician
Full Time • Bellevue
Benefits:
- Bonus based on performance
- Dental insurance
- Free food & snacks
- Health insurance
- Paid time off
- Profit sharing
- Training & development
$28–$37/hr | Full-Time | 5 Days/Week | In-Person Only
“Any sufficiently advanced technology is indistinguishable from magic.”
— Arthur C. Clarke
— Arthur C. Clarke
At NerdsToGo Bellevue, we get to be the “magicians” — stepping in when technology feels overwhelming and leaving things better than we found them.
We provide premium, high-touch IT services to small businesses and residential clients throughout our community. Our services include both:
- On-demand (as-needed) IT support
- Managed IT for small business clients (1-100 employees)
We are locally owned and operated, and our team takes pride in delivering white-glove service in every interaction.
Our clients come to us frustrated, overwhelmed, or stuck.
We fix the problem — and make them feel calm again.
We fix the problem — and make them feel calm again.
This is not a remote role.
Who We Are
We’re a team of five technicians (plus our self-proclaimed “Queen of the Nerds”).
We take our work seriously — but we don’t take ourselves too seriously.
There are dad jokes.
There are donuts.
There is collaboration.
There are donuts.
There is collaboration.
If you prefer a silent office with minimal human interaction, this isn’t your place.
If you like solving real-world problems with smart, kind humans — you’ll fit right in.
The Role
We’re hiring a Senior IT Technician with 5+ years of hands-on experience across hardware, software, networking, and Microsoft 365 environments.
You will:
- Start and end each day in our Bellevue office
- Handle in-store, on-site, and remote appointments
- Diagnose issues independently
- Present 1–2 solution options (with your recommendation)
- Provide time estimates or simple scopes for larger projects
- Execute the work
- Demonstrate completion and ensure client satisfaction
95% of your work will be on-demand IT services (not back-end MSP ticket work).
Expect variety:
- Data recovery
- Malware remediation & hacked remediation
- Microsoft 365 setup & migrations
- DNS updates (MX, SPF, DKIM)
- Network troubleshooting & installs
- Office setups & moves
- Custom workstation builds
What You Need
- 5+ years hands-on IT support experience
- Strong Windows & macOS troubleshooting skills
- Solid networking knowledge (TCP/IP, DHCP, DNS, VLAN basics)
- Microsoft 365 admin experience
- Experience configuring routers, firewalls, and access points
- Strong in-person communication skills
- Valid driver’s license
You should be comfortable walking into unfamiliar environments (business and residential), diagnosing confidently, and communicating clearly.
You’ll Thrive Here If You:
- Have high emotional intelligence
- Stay calm when clients are stressed
- Enjoy being client-facing
- Like collaborating with other techs
- Can laugh during the day without losing professionalism
If you’ve read this far and thought, “This sounds like my kind of team,” we’d love to meet you.
Compensation: $28.00 - $37.00 per hour
IT SERVICE PROFESSIONALS
NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional “Nerds” can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow or unresponsive laptops and everything in between.
JOIN OUR TEAM AT NERDSTOGO
At NerdsToGo, our technicians don’t just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you’ve come to the right place.
NOW HIRING!
We’re growing fast, so we’re looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you’re looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.
Apply here.
Attitude
If you’d like to learn more about potential franchise options, available territories, and investment information, contact us today.
Listen
We don’t let your words go in one ear and out the other. Instead, we proactively listen to your concerns and create solutions that put your mind at ease. It’s that simple.
Excellence
We don’t accept mediocrity. We’re always trying to push the envelope and striving to serve our customers better. That's the NerdToGo way.
Integrity
We pride ourselves on living up to the highest standards of ethics, morals, and integrity.
Passion
Passion is what drives us. We love what we do and we love why we do it. No matter the project, we finish it with the greatest sense of passion.