Job Description

Who we are:

“Any sufficiently advanced technology is indistinguishable from magic." -Arthur C. Clarke.

NerdsToGo is a cool, fast-growing brand that provides computer solutions to small businesses and residential consumers. We service every type of technology from computers, tablets and printers to networks, internet connections, security and much more!

Job Summary

The Computer Services Technician will complete small business network installations, desktop configurations, installations and upgrades of personal and business computer hardware and software, perform inventories and preventative maintenance, provide network troubleshooting support, and software and operating system support on Mac and all versions of Windows. We are looking for IT support technicians with a strong field service background and customer service skills, solid technical skills, good communication skills and the desire to be a part of growing an exciting team! Base salary of $15-$30 per hour with potential for generous monthly commissions on top of base salary.

Responsibilities

Onsite computer solutions for Windows-based PCs and Apple computers
Network installation and maintenance (wired, wireless, LAN, WAN)
Data recovery and loss prevention
Virus protection and Spyware/Adware removal
Computer security enhancement
PC Hardware and software fault isolation and repair
System repair and upgrades
Software upgrade and installation
Working with non-technical customers and setting them at ease

Qualifications

2-5 years of experience with Windows-based PCs (Win7, Win8, Win10, Win11), Mac, and networking
Strong knowledge of PC troubleshooting and repair, both hardware and software/OS
Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)
Proficiency with peer-to-peer and client/server network configurations and troubleshooting
Managed Services Provider (MSP) experience a plus

Benefits/Perks

Great culture & team building events
Bonuses and commissions
Paid holidays and time off
Health insurance
Profit sharing plan
Ongoing paid training
Skills development with senior technicians
Support for continuing education with 50% certification fee reimbursement
Access to company vehicles
Opportunity to be a part of a fast growing and exciting brand!

Compensation: $15.00 - $30.00 per hour

IT SERVICE PROFESSIONALS

NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional “Nerds” can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow or unresponsive laptops and everything in between.

JOIN OUR TEAM AT NERDSTOGO

At NerdsToGo, our technicians don’t just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you’ve come to the right place.

NOW HIRING!

We’re growing fast, so we’re looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you’re looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.

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The NerdsToGo Motto

Attitude

If you’d like to learn more about potential franchise options, available territories, and investment information, contact us today.

Listen

We don’t let your words go in one ear and out the other. Instead, we proactively listen to your concerns and create solutions that put your mind at ease. It’s that simple.

Excellence

We don’t accept mediocrity. We’re always trying to push the envelope and striving to serve our customers better. That's the NerdToGo way.

Integrity

We pride ourselves on living up to the highest standards of ethics, morals, and integrity.

Passion

Passion is what drives us. We love what we do and we love why we do it. No matter the project, we finish it with the greatest sense of passion.

Computer Repair Field Technician