Account Manager - Business Services
Full Time • Plano
Benefits:
- Bonus based on performance
- Company car
- Company parties
- Competitive salary
- Dental insurance
- Free food & snacks
- Free uniforms
- Health insurance
- Paid time off
- Profit sharing
- Training & development
- Vision insurance
- Wellness resources
Account Manager - Business Services
Location: Plano, TX
Company: NerdsToGo
Company: NerdsToGo
About NerdsToGo
NerdsToGo provides managed IT services, cybersecurity, and technology support to small and midsize businesses across the DFW area. We focus on long-term client relationships, practical IT solutions, and dependable support that businesses can trust.
NerdsToGo provides managed IT services, cybersecurity, and technology support to small and midsize businesses across the DFW area. We focus on long-term client relationships, practical IT solutions, and dependable support that businesses can trust.
Role Overview
We are seeking an Account Manager - Business Services to manage and grow relationships with existing business clients while also helping convert warm leads into long-term managed IT customers. This role is relationship-driven and consultative, ideal for someone who enjoys owning client relationships rather than high-volume cold sales.
We are seeking an Account Manager - Business Services to manage and grow relationships with existing business clients while also helping convert warm leads into long-term managed IT customers. This role is relationship-driven and consultative, ideal for someone who enjoys owning client relationships rather than high-volume cold sales.
You will serve as the primary point of contact for assigned accounts, ensuring clients are supported, informed, and continuously aligned with NerdsToGo’s services.
Key Responsibilities
- Serve as the primary contact for assigned business clients
- Build trusted, long-term relationships with decision makers
- Conduct regular check-ins to understand client needs and satisfaction
- Identify opportunities for managed services, upgrades, or additional solutions
- Follow up on proposals, renewals, and service recommendations
- Coordinate with technical teams to ensure smooth service delivery
- Help onboard new managed IT clients and guide them through the process
- Maintain accurate account notes, activities, and follow-ups in CRM
- Represent NerdsToGo professionally in meetings and local business events
What We Are Looking For
- Strong relationship management and communication skills
- Comfortable working with business owners and executives
- Organized, responsive, and detail-oriented
- Ability to explain IT services in simple, business-friendly terms
- Prior experience in account management, client success, or B2B services preferred
- Background in IT services, MSP, SaaS, telecom, or business services is a plus
- Not overly technical, but curious and willing to learn
What We Offer
- Base salary plus commission and performance incentives
- Healthcare benefits
- Paid time off (PTO) and holidays
- Training on managed IT services, cybersecurity, and business solutions
- Opportunity to grow into Senior Account Manager or Sales Leadership roles
- Supportive team environment with access to leadership
- Stable, recurring-revenue client base
Why This Role Works
This role is ideal for someone who enjoys managing relationships, solving client problems, and growing accounts over time. You are not chasing random leads. You are nurturing real business relationships and helping clients succeed with the right IT strategy.
This role is ideal for someone who enjoys managing relationships, solving client problems, and growing accounts over time. You are not chasing random leads. You are nurturing real business relationships and helping clients succeed with the right IT strategy.
If you enjoy being a trusted advisor and want a role with long-term growth, NerdsToGo is a great place to build your career.
IT SERVICE PROFESSIONALS
NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional “Nerds” can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow or unresponsive laptops and everything in between.
JOIN OUR TEAM AT NERDSTOGO
At NerdsToGo, our technicians don’t just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you’ve come to the right place.
NOW HIRING!
We’re growing fast, so we’re looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you’re looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.
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Attitude
If you’d like to learn more about potential franchise options, available territories, and investment information, contact us today.
Listen
We don’t let your words go in one ear and out the other. Instead, we proactively listen to your concerns and create solutions that put your mind at ease. It’s that simple.
Excellence
We don’t accept mediocrity. We’re always trying to push the envelope and striving to serve our customers better. That's the NerdToGo way.
Integrity
We pride ourselves on living up to the highest standards of ethics, morals, and integrity.
Passion
Passion is what drives us. We love what we do and we love why we do it. No matter the project, we finish it with the greatest sense of passion.